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Golden Steer

<p><style type="text/css" id="isPasted"></style><span data-sheets-root="1">The gel packs contain non-toxic gel, and it&apos;s normal for them to thaw during transportation and experience some condensation.</span></p>

The gel packs contain non-toxic gel, and it's normal for them to thaw during transportation and experience some condensation.

Why are my gel packs defrosted, thawed, or squishy?

Golden Steer at Home

Ordering Information

Shipping & Delivery

Reservation Policies | Las Vegas

How can I make a reservation? | Las Vegas

When is your next available reservation? | Las Vegas

How many people can dine together as a group? | Las Vegas

Do you accept walk-ins? | Las Vegas

How far in advance can we make reservations? | Las Vegas

Do you have a waitlist or cancellation list available? | Las Vegas

What is your reservation cancellation policy? | Las Vegas

Can I reserve a booth? | Las Vegas

How many people can fit in a booth? | Las Vegas

What happens if I am running late for my reservation? | Las Vegas

Do you have a private dining room? | Las Vegas

Can I book a private party? | Las Vegas

Can I pay ahead for a guest's dinner? | Las Vegas

Will we have to wait in line when we get to the restaurant? | Las Vegas

Are you open on Thanksgiving Day? If so, how early can I make a reservation? | Las Vegas

Reservations & Seating | Las Vegas

What do I need to know before I go to the steakhouse? | Las Vegas

Do you have a dress code? | Las Vegas

Can infants/children dine with us? | Las Vegas

Do you have any outdoor seating? | Las Vegas

Can I order with separate checks? | Las Vegas

What parking options do you have? | Las Vegas

What payment methods do you accept? | Las Vegas

Do you offer a military discount? | Las Vegas

How can I celebrate at the steakhouse? | Las Vegas

Are your online products available for purchase at the Steakhouse? | Las Vegas

Are you wheelchair/handicap accessible? | Las Vegas

Do you allow service dogs? | Las Vegas

Can I bring my own wine? | Las Vegas

Can I bring my own dessert? | Las Vegas

Do you offer takeout or delivery? | Las Vegas

Is there a service fee? | Las Vegas

What do you offer for a birthday celebration? | Las Vegas

Do you cater? | Las Vegas

Is there a charge for sharing an entrée? | Las Vegas

Is gratuity included? | Las Vegas

Can menu items be modified? | Las Vegas

Where can I view your wine list? | Las Vegas

Do you allow photos or filming? | Las Vegas

Who do I contact for media inquiries? | Las Vegas

Do you have a lost and found? | Las Vegas

General Information & Policies | Las Vegas

Where are you located? | Las Vegas

What are your restaurant's operating hours? | Las Vegas

What are your bar's operating hours? | Las Vegas

Are you open on holidays? | Las Vegas

Are you open for lunch or brunch? | Las Vegas

Hours & Location | Las Vegas

Bar & Lounge Operating Hours | Las Vegas

What type of seating is available in the bar and lounge? | Las Vegas

What time should we walk-in for the bar? | Las Vegas

Can I order food at the bar? | Las Vegas

Do you have a happy hour? | Las Vegas

Bar & Lounge | Las Vegas

Can I book a private room, and what does it cost? | Las Vegas

What are the minimum and maximum guest requirements for private dining? | Las Vegas

How many guests does your largest space hold? | Las Vegas

Is there a food and beverage minimum for private dining? | Las Vegas

Private Dining | Las Vegas

Do you accommodate food restrictions at the steakhouse? | Las Vegas

What gluten-free options do you have on your menu? | Las Vegas

Do you have vegetarian options? | Las Vegas

What vegan options do you offer at the steakhouse? | Las Vegas

Dietary Restrictions | Las Vegas

Las Vegas Steakhouse

When do you open? | New York

Reservation Policies | New York

How can I make a reservation? | New York

Do you accept walk-ins? | New York

When is your next available reservation? | New York

How many people can I make a reservation for? | New York

Can infants/children dine with us? | New York

How far in advance can I make a reservation? | New York

Do you have a waitlist? | New York

What is your cancellation policy? | New York

What happens if I am running late for my reservation? | New York

How many people can be seated together? | New York

Can I request a specific table or booth? | New York

Can I book a private party? | New York

Reservations & Seating | New York

What do I need to know before I go to the steakhouse? | New York

What is your dress code? | New York

Do you offer takeout or delivery? | New York

Do you have any outdoor seating? | New York

Is your menu the same as Las Vegas? | New York

What parking options are available? | New York

What is the best way to reach you using public transportation? | New York

Can I order with separate checks? | New York

Is there a charge for sharing an entrée? | New York

Do you have gift certificates available? | New York

Can I pay ahead for a guest's dinner? | New York

Are your online products available for purchase at the Steakhouse? | New York

What payment methods do you accept? | New York

Is gratuity included? | New York

Is there a service fee? | New York

What is the NYC tax rate? | New York

Where can I view your wine list? | New York

Do you offer any discounts? | New York

Do you offer a military discount? | New York

Do you have tableside cart services available? | New York

Can menu items be modified? | New York

Can I bring my own wine? | New York

Do you cater? | New York

How can I celebrate at the steakhouse? | New York

What do you offer for a birthday celebration? | New York

Can I bring my own dessert? | New York

Do you host corporate events or birthdays? | New York

Are you wheelchair/handicap accessible? | New York

Are you pet-friendly? | New York

Are service dogs allowed? | New York

Do you have a lost and found? | New York

Do you allow photos or filming? | New York

Who do I contact for media inquiries? | New York

General Information & Policies | New York

Where are you located? | New York

What are your hours of operation? | New York

Are you open on Holidays? | New York

Are you open for lunch or brunch? | New York

Hours & Location | New York

What are your bar's operating hours? | New York

What type of seating is available in the bar and lounge? | New York

What time should we walk-in for the bar? | New York

Can I order food at the bar? | New York

Do you have a happy hour? | New York

Can I purchase wine to-go? | New York

#1 Bar & Lounge | New York

Do you have a private dining room? | New York

What are the minimum and maximum guest requirements for private dining? | New York

Is there a food and beverage minimum for private dining? | New York

Can I rent out the entire restaurant? | New York

Private Dining | New York

Can you accommodate food allergies and restrictions? | New York

Do you have gluten-free menu options? | New York

Do you have vegetarian menu options? | New York

Do you have vegan menu options? | New York

Dietary Restrictions | New York

One Fifth New York Steakhouse

How do I get help placing my order?

What payment types are accepted, and when will my card be charged?

Do you charge sales tax?

What confirmation should I expect to receive after my order has been placed?

Order Modifications & Cancellations

Order Modifications

How do I cancel or make changes to an order I already placed?

Cancelling an Order

How can I track my order?

What types of items are non-returnable?

When will a product be back in stock?

How do I change my billing information?

What is Order Protection?

How do I use my coupon online?

How long do my products last in the fridge once thawed?

How can I place one order to ship to more than one gift recipient or address?

How does Golden Steer keep my order cold once shipped?

What are the best methods for thawing my products?

How can I view my order online?

Where do I view my order history?

How long do your frozen products last?

How much do you charge for shipping?

Where do you ship?

Can I use a PO box for my delivery address?

When will my package ship?

What shipping carriers do you use for deliveries?

Do I need to be home when my shipment arrives?

How long does shipping take?

When will my package be delivered?

Are there any exceptions to the delivery times?

Can I pre-schedule my delivery or choose my delivery date?

Can I use a business address for my delivery address?

Can I use a military address for my delivery address?

How can I view and update my shipping information?

What happens if I provide an incorrect shipping address?

What if my order is delayed due to weather?

How do you dispose of the packaging?

How do I dispose of the gel packs that came with my order?

What are the shipping gel packs made of?

Are the shipping gel packs non-toxic?

What is your return policy?

What is your return policy for non-food items?

What should I do if there is a problem with the order I just received?

My order arrived partially thawed. Is it safe to eat?

When can I expect to see a refund reflected in my account?

Order Issues & Returns

Do you offer cooking instructions for your products?

Is it okay that my steak/butter is defrosted?

What if my steaks or butter aren't frozen when I receive them?

Do you have any recipes?

Are your products gluten-free?

Where can I find product ingredients and nutrition facts?

Where can I find allergen sensitivity information?

Do you use any hormones or antibiotics?

Can I purchase a single butter?

Butter

Product Information

Why are my gel packs defrosted, thawed, or squishy?Updated 2 months ago