For parties of 6 persons and above, our cancellation policy is as follows: If you cancel within 24 hours of your reservation or fail to appear without prior notice, you may be subject to a charge of $25 per person. To avoid any charges, we kindly...
At Golden Steer, we are dedicated to providing premium steaks and other high-quality food products. To ensure a great experience with every purchase, please review our return policy below. FOOD ITEMS For food items, we have a 24-hour refund or...
We have a 30-day return policy for non-food items. You have 30 days after receiving your item to request a return. To be eligible, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. A...
To celebrate at the steakhouse, you can bring store-bought cakes, but please be aware of a $5 per person cake fee. Table decor is not allowed in the main dining room, but you’re welcome to bring flowers in smaller arrangements. If you're planning a p
At Golden Steer, we value your privacy and the importance of safeguarding your data. For information on how we handle your personal data, please see our Privacy Policy.
We are actively working to restock that product as soon as possible. While we don't have an anticipated date at the moment, if you sign up for our email newsletter, you’ll be the first to know when it’s back in stock!
For parties of 6 persons and above, our cancellation policy is as follows:If you cancel within 24 hours of your reservation or fail to appear without prior notice, you may be subject to a charge of $25 per person. To avoid any charges, we kindly ask
To create your Golden Steer account, click on this link or visit our website and click on the person icon in the top right of the homepage. Click on the Sign Up button and complete the registration form. Once submitted, you’ll receive a confirmation
You can manage your Golden Steer account here or by clicking on the person icon in the top menu, then logging into your account. After logging in, you can view your order history and manage addresses associated with your account.
You can manage your Golden Steer account here or by clicking on the person icon in the top menu, then logging into your account. After logging in, you can view your order history under the Orders section.
To reset or change your password, click on "Forgot Your Password" on the login page and follow the instructions sent to your email.
For assistance with placing an order, you can reach us through email, phone, or live chat for support through our Contact page.
We accept major credit cards, including Visa, MasterCard, Discover, and American Express, as well as PayPal and Google Pay. Your card will be charged at the time of order confirmation.
You will receive an email confirmation with your order details, including the order number, items purchased, and estimated delivery date, shortly after your order is placed.
To view your order online, log into your account and go to the "Orders" section. You can track your order status and view details of your recent purchases.
Sales tax is applied based on the shipping address and local tax laws. The tax amount will be calculated and displayed during the checkout process.
During checkout, enter your coupon code in the "Discount Code" field and click "Apply" to receive your discount. Ensure that the coupon is valid and applicable to your purchase. Only one coupon may be redeemed per transaction.
An Auto-Delivery subscription allows you to receive regular shipments of select Golden Steer products at scheduled intervals. You can manage the frequency and contents of your deliveries through your online account.
You will be billed at the time of each scheduled shipment. Charges will be applied according to the billing cycle you selected during the subscription setup.
Log into your account and go to the "Auto-Delivery" section. From there, you can update your delivery schedule, change the products, or modify other subscription details.
To cancel your subscription, log into your account, go to the "Auto-Delivery" section, and select "Cancel Subscription." Follow the prompts to complete the cancellation process.
Changes to upcoming shipments may be restricted if the order is already in process or close to the shipping date. For assistance, please contact our customer service team.
If the price of a subscribed item changes, you will be notified of the new price before the next shipment. You can choose to continue with the updated price or modify your subscription as needed.
We understand that plans can sometimes change, and we are here to assist you. Please review our cancellation policy below for instructions on how to modify or cancel your order.
We are unable to make product modifications once an order has been confirmed. While we will make every attempt to fulfill requests to modify addresses, gift notes, etc. prior to shipment, once an order is in processing mode, minimal changes are allow
Orders can be canceled prior to fulfillment. After this time, your order will be processed and shipped, and we will be unable to cancel it. To cancel your order, please email our customer support team at [email protected] as soon as possible. Prov